ARROW CREEK RETRIEVER'S GUARANTEE
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ALL SALES ARE FINAL
To be covered by our 7 day "Health Guarantee":
1. You must have a letter from your Vet stating the health problem.
2. You must contact us by phone.
3. Not covered by this guarantee: intestinal worms, parasites, injuries &
urinary infection.
4. We are not responsible after 7 days.
5. We are not under any circumstances responsible for any part of the Vet bills.
6. If conditions are all met, and the puppy and AKC papers are returned to us
we will refund full purchase price.
To be covered by our "Two Year Health Guarantee" (eyes, hips, anything
genetic):
1. The dog must be owned by the original owner who bought the dog from us.
2. The dog must not have whelped or sired a litter.
3. We will not refund any money, only replace the puppy.
4. This does not cover color or size of the dog.
5. This guarantee is valid until your puppy reaches the age of twenty-four
months.
In the event that the dog is suspected of being dysplastic, this is the procedure to be followed:
1. Notify us by phone or letter.
2. You must have the hip x-ray performed by a Vet who does not use
anesthesia. If your Vet will not perform the x-rays without anesthesia I will
not accept the x-ray.
3. Submit the x-ray to the Orthopedic Foundation of Animals (OFA) for their
judgment. The OFA will accept x-rays of dogs 6 months or older for hip
evaluation, however, only dogs 24 months old or older with normal hips will
be given a certificate number.
4. We are not under any circumstance responsible for any part of the Vet bills.
To qualify for the rest of the guarantee (any genetic defect):
1. Notify us by phone or letter.
2. A written & signed evaluation by the Vet must be sent to Arrow Creek.
To qualify for a replacement:
1. The dog's registration certificate must be returned to us, signing the
ownership back to us or a letter from your Vet stating the dog was spayed
or neutered.
2. The entire purchase price of any puppy, covered by this guarantee may be
applied to a puppy from any of our litters of our choice.
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